Resources

Information overload is a real issue. We’ve all typed a search term into Google before and then tried to manage our way through thousands, if not millions, of results. The problem is that if we don’t know what we’re looking for, it can be almost impossible to find. Here are some places to start your search and continue your learning. You can also take a look at this Social Media in Plain English video by Common Craft to set the stage for the rest of the tools and ideas to follow.

Information online changes every day, so to stay up to speed with the changes in social media generally, and with the specific ways organisations and individuals are interacting online, join us online to keep the conversation going and find the most up-to-date resources.

We’ve broken up the resources into the key areas that you need to understand. For each of these areas, we’ve collected together the best web resources for public and third sector organisations, plus a selection of commercial materials too.

Use these materials to get a clear understanding of the sector, find communities and networks to meet and chat with the experts, connect with leading consultants and organisastions, read the best blogs, data sources and publications, and access tools you can use right now to get you started.